Employment

Status: Part-time
Department: Front of House
Reports to: Ticket Office Supervisor
Non-Exempt

Summary
Responsible for processing ticket sales at the Ticket Office, scanning tickets at entry and exit locations and providing customer assistance.

Essential Duties and Responsibilities include:

• Works under the supervision of the Ticket Office Manager.
• Projects professional appearance and manner.
• Provides information to patrons regarding performances and ticket policies.
• Provides customer service in all aspects of the Ticket Office, including phones.
• Utilizes Ticketmaster software to process ticket sales and scan tickets at entry.
• Maintains accuracy in financial transactions.
• Assists in the enforcement of building policies for patrons.
• Provides assistance for patrons in emergency situations.
• Accountable for transactions at his/her work station.
• Performs any related tasks as assigned.

Must possess full ability to communicate effectively in the English language orally, electronically, and in normal business forms.

Apply In Person at the TPAC Box Office.

Status: Part-time
Department: Front of House
Reports to: Event & Sales Manager
Non-Exempt

Summary
The Food & Beverage Event Coordinator is responsible for assisting the Event & Sales Manager in all areas of Front of House operations. This person will, consult with event representatives to plan details of events, schedule and coordinate food and beverage staff.

Essential Duties and Responsibilities include:

• Determines, establishes, and implements service standards for the services of primary focus. Will comply with all Kansas Department of Health and Environment Guidelines.
• Assist Event & Sales Manager in training and scheduling food and beverage staff to maximize customer service while minimizing building costs.
• Responsible as House Manager with primary focus on food & beverage for main stage ticketed events occurring evenings and weekends.

Must possess full ability to communicate effectively in the English language orally, electronically, and in normal business forms. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.

Apply In Person at the TPAC Box Office.